Vendor & Partner Programs Manager - IT Reseller

The Opportunity:

IMP Solutions provides a broad suite of forward-thinking, end-to-end IT services and solutions to a diverse portfolio of public and private sector clients. With a rapidly growing team of over 140 talented individuals, located at offices in Halifax, Mississauga and various remote locations throughout Canada, we are searching for a dynamic individual to join our  team in the role of Vendor & Partner Programs Manager - IT Reseller.

Based in Halifax, Nova Scotia reporting directly to the Vice President of Sales & Marketing, the Vendor & Partner Programs Manager is responsible for managing all operational and compliance aspects of Tier 1 manufacturer relationships. This role ensures the company meets vendor program requirements, maintains certifications, maximizes rebates and incentives, and effectively manages MDF and partner benefits. The position plays a critical role in protecting margin, maintaining partner status, and enabling scalable growth through disciplined vendor governance.

Does this sound like you? Join our team!

What You Will Do:

Vendor Program & Compliance Management • Manage Tier 1 manufacturer partner program requirements, including tier status, compliance obligations, and annual renewals. • Ensure compliance with revenue thresholds, certification requirements, deal registration rules, and reporting obligations. • Monitor vendor policy changes and assess business impact.

Certifications & Enablement • Track and maintain required vendor certifications across sales, technical, and engineering teams. • Coordinate certification planning, renewals, audits, and training schedules. • Identify certification gaps and work with leadership to ensure compliance and readiness.

Rebates, Incentives & Financial Programs • Manage vendor rebates, incentives, growth programs, and special pricing structures. • Track, submit, validate, and collect rebate and incentive claims. • Partner with Finance to reconcile payments, accruals, and discrepancies. • Maximize rebate realization and prevent revenue or margin leakage.

Market Development Funds (MDF) • Lead MDF planning, budgeting, submission, execution, and post‑campaign reporting. • Ensure MDF activities meet vendor guidelines and documentation requirements. • Partner with Marketing and Sales to align MDF usage with vendor priorities and revenue goals. • Track MDF ROI and ensure timely reimbursement.

Deal Registration & Pricing Support • Oversee deal registration processes to ensure compliance and protect opportunities. • Support Sales with pricing approvals, exceptions, and program‑related inquiries. • Serve as the central point of contact for vendor program support and issue resolution.

Reporting & Governance • Maintain accurate records of vendor agreements, program documentation, certifications, and financial benefits. • Develop dashboards and scorecards for compliance, rebates, MDF utilization, and program performance. • Support vendor audits and internal compliance reviews.

Cross‑Functional Collaboration • Act as the internal subject matter expert on vendor programs, requirements, and benefits. • Work closely with Sales, Marketing, Finance, and Operations to align execution with vendor expectations. • Educate internal teams on vendor policies, processes, and best practices.

What We Offer You:

• Comprehensive health and dental benefits
• RRSP contribution matching
• 3 weeks paid vacation annually
• Professional development and training opportunities that support career advancement

What You Need to Succeed:

• Bachelor’s degree in business, Finance, Supply Chain, IT, or a related field (or equivalent experience).
  
  
• 3–7+ years of experience in vendor management, partner programs, channel operations, or sales operations within the IT industry.
  
  
• Hands-on experience managing Tier 1 manufacturer partner programs, certifications, rebates, and MDF.
  
  
• Strong understanding of IT channel models, vendor compliance frameworks, and incentice structures.
  
  
• High attention to detail with strong organizational and documentation skills.
  
  
•  Experience working with CRM, ERP, and vendor partner portals (e.g., Salesforce, Netsuite, vendor portals).

Preferred Qualifications

• Experience in an IT VAR and MSP
• Familiarity with vendor audit processes and compliance reviews.
• Strong financial acumen related to rebates, accruals, and margin optimization.
• Ability to manage multiple vendor programs simultaneously in a deadline-driven environment.

Success Metrics

• Maintenance and improvement of vendor partner tier/status
• Certification compliance and audit readiness
• Rebate and incentive capture rate
• MDF utilization and reimbursement accuracy
• Reduction in vendor compliance risk and margin leakage
• Internal stakeholder satisfaction and process efficiency

Key Competencies

• Vendor compliance and governance
• Program and process management
• Financial accuracy and reconciliation
• Cross-functional coordination
• Analytical and detail-oriented execution

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, apply online with your resume by February 13th, 2026.

• Vendor compliance and governance
• Program and process management
• Financial accuracy and reconciliation
• Cross-functional coordination
• Analytical and detail-oriented execution

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, apply online with your resume by February 13th, 2026.