FBO Ramp Supervisor/Trainer
As Canada’s premier private jet company with a legacy spanning over 60 years, Execaire Aviation leads the way in aviation solutions. Setting the standard in aviation excellence, we redefine the way you fly, ensuring unparallelled service and unforgettable experience. Our success is driven by a team of over 550 dedicated employees who all share the same vision. As a leading provider of aviation solutions and operators of private jets, we offer a complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass, guiding every operation. Excellence is the standard we uphold in every task. Innovation is our driving force, propelling us into the future of aviation.
Join us and be a part of a team that lives and breathes these values every day!
Summary
The Ramp Supervisor/Trainer is both an operational leader and a culture-builder reporting directly to the FBO Base Manager. This role ensures that line service operations—including aircraft refueling, towing, marshalling, and ground handling—are conducted with the highest standards of safety, precision, and professionalism. Beyond day-to-day oversight, the Supervisor/Trainer champions the “Respect the Ramp/Honour the Hangar” initiative, cultivating a team culture focused on safety ownership, continuous improvement, and service excellence.
By mentoring line crew, introducing modern ramp practices, and integrating new technologies, this position drives forward-looking ground operations that align with the company’s commitment to safety, sustainability, and operational excellence.
Responsibilities
Operational Supervision:
Oversee safe, efficient, and professional ramp activities: fueling, towing, parking, marshalling, lavatory/water servicing, baggage handling, and GSE operations.
Ensure ramp and hangar activities uphold the “Respect the Ramp/Honour the Hangar” culture of care, accountability, and teamwork.
Coordinate closely with customer service, dispatch, and maintenance to ensure seamless service delivery to crews and passengers.
Training & Development:
Support the development and deliver/continuously improve training programs covering aircraft towing, refueling, GSE, SMS principles, and ramp safety.
Use real-world scenarios, incident learnings, and hands-on instruction to embed safety awareness and best practices.
Train staff not only on “how” to perform tasks but on the “why”—building ownership, confidence, and pride in their work.
Mentor line crew and Lead Hands in adopting new ramp technologies (e.g., electric tugs, collision-avoidance systems, digital checklists).
Safety, SMS & Compliance:
Serve as a frontline leader in the Safety Management System (SMS), encouraging proactive reporting, hazard identification, and open communication.
Lead toolbox talks, safety briefings, and culture-building sessions that reinforce respect for equipment, aircraft, and each other.
Investigate incidents and near-misses constructively, focusing on learning and prevention rather than blame.
Ensure fueling, towing, and ramp activities meet or exceed all regulatory, OEM, and company standards (Transport Canada, IS-BAH, etc.).
Requirements
- 3–5 years’ experience in FBO or business aviation ground operations, with expertise in fueling, towing, and GSE.
- Supervisory or lead training experience strongly preferred.
- Strong working knowledge of SMS principles, ramp safety procedures, and regulatory standards.
- Excellent communication, leadership, and coaching skills.
- Forward-looking mindset with interest in sustainability, training innovation, and technology adoption.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Valid driver’s license and ability to obtain airport security clearance (RAIC, DA AVOP, Radio License, etc.).
- Physical ability to work outdoors in all weather conditions.
At Execaire Aviation, your career journey matters.
Our careers culture is fueled by innovation, teamwork, and a commitment to excellence. We support growth through a variety of learning opportunities tailored to different roles across our organization. Whether it's hands-on experience, mentorship, or role-specific training, we aim to help you build confidence and expand your skills where it counts. Not every path looks the same; we’re committed to creating an environment where curiosity is encouraged and development is possible. Join us in redefining aviation standards and unleashing your potential in an environment where your aspirations can take flight!
Diversity and Inclusion
We celebrate diversity and believe in the power of an inclusive workplace. At Execaire Aviation, we embrace unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive for a work environment where everyone feels respected, valued, and empowered to contribute their best. Join us in building a team that reflects the vibrant tapestry of aviation.