Jump on Ship! The Opportunity:

At Oak Island Resort & Conference Centre, we have an immediate opening for a Banquet Manager! If you are an experienced and dynamic individual with a passion for motivation and committed to the execution of a spectacular event, we want you!

What You Will Do:

• Hire, train, lead, and motivate team members in the Banquet Department to ensure that staff receive adequate resources, guidance and adhere to service standards through strong talent engagement
• Schedule appropriate staffing level for functions to maintain labour costs for department
• Play a key role in performance management through ongoing coaching, development through the performance appraisal process, and progressive disciplinary process
• Build and maintain strong client relationships within all operational departments and outside vendors to ensure that all function specifications are communicated and executed appropriately
• Ensure all function setups and breakdowns are implemented correctly, efficiently and expeditiously
• Manage complaints professionally and take corrective actions to ensure highest level of guest satisfaction

• Complete all required reports, authorizations, invoices and billings for function and send to appropriate personnel. Complete and submit gratuities sheet as well as labour report to payroll for staff
• Makes recommendations to improve the efficiency and quality of services and products provided by banquets

What We Offer You:

• Comprehensive Group Benefits plan and;
• Employee and Family Assistance Program
• Group Retirement Program with Company matching contributions
• Three weeks paid vacation
• Discounts on accommodations, dining, boat tours, and more!
• Inclusive, supportive, and fun work environment
• Free access to our amazing amenities (pools, tennis courts, gym, kayaks, paddleboards, etc.)

What You Need to Succeed:

• Post-secondary education in Tourism and Hospitality preferred
• 2-3 years’ experience in a banquet supervisor/banquet manager capacity
• Able to lift, pull, and push up to 50 pounds
• Able to stand for long periods of time
• Effective communication, listening, and people skills
• Excellent time management, and multi-tasking skills with an eye for detail
• Able to work flexible hours, including evenings, weekends and holidays

If you are ready to join our supportive and inclusive team, apply online with your resume today!